Terms & Conditions

All content on this site, including any information, documents, files, text, graphics and products is the sole property of 1stTheBest, Inc. You may NOT, under any circumstances, reproduce any part of the 1stTheBest.com website without written permission from 1stTheBest, Inc. This website 1stTheBest.com is copyrighted under the United States statues and is protected by International copyright laws.

Restrictions on Use of Materials

The contents of the 1stTheBest.com site ("Site") is protected by copyright and trademark laws, and are the property of 1stTheBest, Inc. Unless we say otherwise, you may access the materials located within the Site only for your personal use. This means you may download copies of posted materials for personal, noncommercial use only, so long as you neither change nor delete any author attribution, trademark, legend or copyright notice. When you download copyrighted material, you do not obtain any ownership rights in that material. You may not modify, copy, publish, display, transmit, adapt or in any way exploit the content of the Site. Only if you obtain prior written consent from us-and from all other entities with an interest in the relevant intellectual property-may you publish, display or commercially exploit any material from the Site.

We make no representations concerning the content of sites listed in any of our directories. Consequently, we cannot be held responsible for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in sites listed in our search results or otherwise linked to a 1stTheBest.com Site.

DISCLAIMER

THE SERVICES MATERIALS ON THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT ANY FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES OR MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION TO YOUR SYSTEM. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, WILL WE BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, OR ANY PRODUCTS OR SERVICES PROVIDED PURSUANT TO THIS SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOST DATA), SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY TO YOU BY US OR ANY OF OUR LICENSORS OR SUPPLIERS FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU TO US, IF ANY, FOR ACCESSING THIS SITE.

Placing an Order

We accept Visa, MasterCard, American Express and Discover cards for payment. All transactions are processed on a secure server for your safety. An order made on this site will provide you with an order confirmation. If you place your order over the phone, an order confirmation will be emailed shortly afterwards showing your total and shipping address.

Although we make every effort to ensure that the product descriptions and prices on our website or in our literature are accurate, mistakes may occasionally happen. We reserve the right to cancel any order where any such mistake has occurred, even after we have accepted such an order. We reserve the right to require a written order form from you before accepting your order.

We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.

Gift Baskets Return Policy

Please contact us immediately if a change in your order is necessary. We can make changes to items that have not yet shipped. Returns may be made within 30 days of purchase with a receipt of purchase excluding gifts containing perishable items.

Gifts ordered on our site are always shipped out in perfect condition however, due to means beyond our control, occasionally gift items may be damaged during shipment. In this case, please contact us right away so we can schedule a pickup of the damaged item and send a replacement.

Medical Supply Return Policy

To return an item, please call 1-800-650-6860 for a Return Authorization (RA) Number within 30 days of purchase. Ship returned goods to 1stTheBest, Inc. by traceable means. Mark the “RA” Number on the outside of the protective box. Full credit is issued for regularly stocked items ordered in error when returned in resalable condition and free of retail tags. Items accepted for return after 30 days incur a 20% restocking fee. No returns are accepted 120 days after shipping. Special order items are not returnable.

*Please report any shipping discrepancy or damage within 48 hours of receipt. Note any freight damage on delivering carrier’s bill of lading at time of delivery.

Sales Tax

Sales tax is applicable on all orders shipped within New York state. The rate is 8.875%. If you are out of New York State you will not be charged tax.

Please feel free to contact us with any questions you may have.